About the Authors

Kathleen Hass, PMP, is the Project Management and Business Analysis Practice Leader for Management Concepts. Ms. Hass is a prominent presenter at industry conferences and is an author and lecturer in strategic project management and business analysis disciplines. Her expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements. Ms. Hass has more than 25 years of experience in project management and business analysis, including project portfolio management implementation, project office creation and management, business process reengineering, IT applications development and technology deployment, project management and business analysis training and mentoring, and requirements management. Ms. Hass has managed large, complex projects in the airline, telecommunications, retail, and manufacturing industries, and in the U.S. federal government.

Ms. Hass’ consulting experience includes engagements with multiple agencies within the federal government, such as USDA, USGS, NARA, and an agency within the intelligence community, as well as industry engagements at Colorado Springs Utilities, Toyota Financial Services, Toyota Motor Sales, the Salt Lake Organizing Committee for the 2002 Olympic Winter Games, Hilti US Inc., The SABRE Group, Sulzer Medica, and Qwest Communications. Client services have included maturity assessments, project quality and risk assessment, project launches, troubled project recovery, risk management, and implementation of program management offices, strategic planning, and project portfolio management processes.

Ms. Hass earned a B.A. in business administration with summa cum laude honors from Western Connecticut University.

Lori Lindbergh, MBA, PMP, is president of Lindbergh Consulting and has more than 20 years of experience in general management, project management, and organizational assessment. Ms. Lindbergh has consulted with organizations in the healthcare, telecommunications, information technology, energy, pharmaceutical, and financial services industries, and in the federal government.

Ms. Lindbergh’s educational accomplishments include an M.B.A. from the University of Baltimore and a B.S. in nursing from Eastern Kentucky University. She is currently completing her Ph.D. in industrial/organizational psychology at Capella University. Her upcoming dissertation will attempt to quantify how key factors in the organizational environment affect project manager self-efficacy and project outcomes.

Richard Vander Horst, MBA, PMP, has worked in information technology for Wegmans Food Markets for over 17 years. As a supervisor for the project support services, he oversees a variety of business analysis, project management, and portfolio planning support activities. Mr. Vander Horst is also a member of the board of directors and a co-founder of mpXML, a meat and poultry data standards organization.

Mr. Vander Horst is a member of the Project Management Institute, and a member of the International Institute of Business Analysis. He earned a B.S. in finance and a M.B.A from St. John Fisher College.

Kimi Ziemski, PMP, is an experienced project account manager and marketing professional. Her expertise includes leading technology-and software-intensive projects, executive coaching, building and leading cross-functional teams, and program management for large, complex engagements. Ms. Ziemski has more than 20 years of experience in project management, including experience in product development, account management, business process reengineering, organizational development, technology deployment, project management training, mentoring, and team building. Ms. Ziemski has managed complex projects in the telecommunications, professional services, and manufacturing industries.

Ms. Ziemski’s consulting experience includes engagements with multiple agencies within the federal government, as well as industry engagements with AT&T, Toyota Financial Services, Boeing, Toyota Motor Sales, various not-for-profit employment groups, SABRE Technologies, and Dow Jones. Client services included maturity assessments, project launches, troubled project recovery, and project portfolio management processes. Ms. Ziemski’s focus on communications, leadership, conflict resolution, and negotiations has been instrumental in her ability to deliver top-of-class results both in her corporate career with AT&T and as an independent consultant.

Ms. Ziemski earned a B.S. in information technologies management from American Intercontinental University and is a qualified administrator of the Myers-Briggs Type Indicator®.